At Petronash, we strongly believe we have a duty of care towards our customer assets throughout their lifecycle, so we provide whatever is needed: stocking and supply of spare parts, maintenance and repair services, field technical support, trouble-shooting, remote support etc.
- Petronash takes the full responsibility for smooth functioning of its products.
- Incidents are investigated by a highly-experienced team of engineers and technicians to come up with a root cause analysis and corrective & preventive action recommendations.
- Remote support, deployment of service engineers to site, sourcing of spares and repair of products are undertaken after initial analysis of incidents.
- Warranty extensions are provided on request after the inspection/survey of products on customer site.
- Petronash offers contracts for expert product maintenance.
- We review the current condition of equipment on site and provide a checklist for periodic maintenance and well-being of equipment.
- We have highly experienced engineers in all disciplines to assist customers with any requirements.
- We provide faster worldwide response to operational, periodic maintenance and trouble-shooting requirements by deploying engineers locally.