We take your privacy seriously and are committed to safeguarding your personal information at Petronash (which term includes all subsidiaries of Petronash Holding Limited). This privacy policy applies to Petronash’s website at https://www.petronash.com (the “Website”). For the purpose of this privacy policy, the terms “we”, “us”, and “our” refer to Petronash. “You” refers to you as the user of the Website.
This privacy policy has been developed as an extension of our commitment to combine the highest-quality services with the highest level of integrity in dealing with all users of the Website. It is designed to assist you in understanding how we collect, use, and safeguard personal information you provide to us and to assist you in making informed decisions. We will treat personal data that you provide through the Website according to this privacy policy, the General Data Protection Regulation (“GDPR”), and any other applicable data protection laws.
For the purpose of the GDPR, we are the data controller and any inquiries regarding the collection or processing of your data should be addressed to The Director at our address P.O. Box 18326, Dubai, United Arab Emirates.
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY to understand our policies and practices regarding your information and how we will treat it. By visiting and/or submitting information to or through this Website, you agree to be bound by the terms and consent to the collection, use, disclosure, retention, and processing of your information as described in this privacy policy and the GDPR. If you do not agree with our policies and practices, your choice is not to use the Website.
Exclusion
You might find links to third-party websites on our Website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Amendments to the Privacy Policy
This Privacy Policy will come into effect on April 26, 2020 (the “Effective Date”). Although most changes are likely to be minor, we may change our privacy policy from time to time, to reflect changes to the Website, customer feedback, and applicable law, including GDPR and other data protection regulations in the jurisdictions where we operate, namely the United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar, India, and Oman. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage you to frequently check this page for any changes to the privacy policy. We will not make retroactive changes that reduce your privacy rights unless we are legally required to do so. Your continued use of the Website after any change in this privacy policy will constitute your acceptance of the amended privacy policy.
Information We Collect
Types of Information
We collect various kinds of information that you provide to us as well as information we obtain from your use of the Website. Some of the types of information that we collect include:
- Personal Information: Information associated with or used to identify or contact a specific person. This includes:
- Contact data (such as name, postal address, email address, telephone number, and employer);
- Demographic data (such as gender, date of birth, and zip code);
- Usage Data (defined below), such as IP address.
Certain personal information, such as information about personal health or racial or ethnic origins, is characterized as sensitive (“Sensitive Personal Information”) and subject to stricter regulation than other personal information. Before providing it to us, we urge you to carefully consider whether to disclose your Sensitive Personal Information. If you provide it, you consent to its use and disclosure as described in this privacy policy.
- Usage Data: Information about an individual’s online activity that, by itself, does not identify the individual, such as:
- Technical information, including your browser type, service provider, IP address, operating system, and webpages visited;
- Information about what you’ve searched for and viewed on the Website;
- Metadata, such as the date, time, or location of posted photographs or videos.
- Location Data: Information collected about the location of a mobile device or computer, including:
- GPS or WiFi-based location data;
- The IP address of the mobile device or computer;
- Other information made available by the user or others that indicates the current or prior location of the user.
How We Collect Information
We collect information from you when you:
- Use our services, such as creating an account or contacting us for assistance.
- Connect with social media through the Website.
- From third-party service providers and business partners.
We also collect Usage Data through cookies and other data collection tools automatically when you interact with the Website.
How We Use Your Information
We may process the information we collect in accordance with the GDPR and other applicable data protection laws. This includes using information to:
- Operate and improve our products and services.
- Provide personalized services, such as customized user experiences.
- Communicate with users about changes or updates to the Website.
- Enforce our policies or comply with legal obligations.
How We Share and Disclose Your Information
We may share your information as follows:
- When you consent: We will share Personal Information when we have obtained your explicit consent.
- For business transfers: In the event of a merger, sale, or acquisition, your Personal Information may be transferred.
- For legal purposes: We may share your Personal Information to comply with legal requirements or protect our rights and interests.
- With third-party service providers: We may share Personal Information with service providers who assist in our business operations.
Your Rights
You have the right to:
- Access the Personal Information we hold about you.
- Request corrections to any incorrect Personal Information.
- Request the restriction of processing or deletion of your Personal Information.
- Withdraw your consent at any time for specific uses of your Personal Information.
To exercise any of these rights, you may contact us at Petronash FZE, P.O. Box 18326, Dubai, United Arab Emirates, or email us at [email protected].
Information Storage and Security
We will retain your Personal Information for as long as reasonably necessary to provide services, comply with legal obligations, or resolve disputes. We use a secure server for processing and encrypt sensitive data. However, we cannot guarantee the security of information transmitted over the internet.
Links to Third-Party Websites
The Website may contain links to third-party websites. We do not control, guarantee, or endorse the content or practices of external sites. You are subject to their privacy policies and practices when you leave our Website.
Changes to this Privacy Policy
We will update this policy as needed, and your continued use of the Website implies your acceptance of any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Petronash FZE, P.O. Box 18326, Dubai, United Arab Emirates, or email [email protected].
Last updated: 22nd October 2024.
